HR Consulting

Job Benchmarking

Clarify what it takes to get the job done with Concept One's proven job benchmarking process which identified the following:

  • Why the job exists
  • How the job fits the company's strategy
  • Subject Matter Experts (SMEs) who have direct connection to the job
  • Key accountabilities or critical goals of the job
  • Priorities for success in the job
  • Performance requirements for the job
  • Our consultants will help remove the bias often associated with hiring or performance reviews and focuses on factual data based upon job requirements that become the foundation for coaching and hiring success.
  • How success in the job is measured

 

Recruitment

 

Seek out top talent with Concept One's recruitment specialists.  Hiring the best people required more than reviewing skills and resumes.  Assuring your candidates are aligned with not only the job but your culture, our experts will assess behaviors, motivators and emotional intelligence.

 

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Talent Development

 

Superior performance can be achieved only when we develop, train and coach the entire person, not just focus on their skills.  Concept One's conusltants and executive coaches utilize a battery of assessments to measure, understand and apply:

  • Emotional quotient
  • Values, attitudes and beliefs
  • Motivators
  • Behaviors

Unproductive employees are often the result of underdeveloped aspects and cost you money.  Let us turn your teams around, increasing productivity, job satisfaction and morale.

 

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Performance Reviews and Improvement

 

Sales Staff

 

Increase your sales by improving the process.  Concept One executive coaches have an outstanding tool that identified proven methods for selling and measures your sales staff in each of the following steps:

  • Prospecting
  • First impressions
  • Qualifying
  • Demonstration
  • Influence
  • Close

By understanding one's strengths and weaknesses in each of these steps, our executive coaches can create customized programs to improve individual performance, enhance customer relations and grow income.

 

All Staff

 

Take the guesswork out of your performance review and evaluation process by utilizing a 360 survey provided by Concept One consultants.  Online surveys are 100% customizable and measure exactly what you need to know.  Surveys are anonymous, available 24/7 and allow up to 1,000 participants.

 

Whether it is an individual, team, customer base or entire organization, Concept One can help you measure:

  • Employee satisfaction
  • Employee disengagement
  • Customer satisfaction
  • Company policies/services
  • Leadership
  • Team effectiveness

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Train the Trainer

 

Concept One trainers are certified human behavior consultants and offer a comprehensive package that teaches up to five (5) of your staff on DISC or motivators.  The package includes the training along with one set of leader guides and 10 one-hour modules on DVD for facilitation.

 

In addition, Concept One trainers understand Top Grading and Crucial Conversations and can apply human behavior, motivators and emotional intelligence into these formulas for success.  

 

Contact Concept One for more details at (281) 724-1285.

 

 

 

 

Copyright 2010 Concept One, Inc.